Anna Soto
Kent,WA
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
- Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Host
Sharps Roasthouse
04.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Target Team Member
Target
10.2022 - Current
- Cashering, guest services, style (clothing)
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
Child Care
Melissa’s
03.2020 - 08.2020
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Established daily routines to provide structure and predictability for children under care.
Education
High school diploma -
Kent-Meridian High School
Kent, WA09.2024
Skills
Sales
- Team Player
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Safe Food Handling Practices
- POS Systems
- Microsoft PowerPoint expert
Certification
Food Handler Certification
Languages
Spanish
Native or Bilingual
Timeline
Host
Sharps Roasthouse
04.2024 - Current
Target Team Member
Target
10.2022 - Current
Child Care
Melissa’s
03.2020 - 08.2020
Barista
Starbucks
- Current
High school diploma -
Kent-Meridian High School