Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anna Suliandziga

New York,NY

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed serving at Sapporo Sushi and Gather Restaurant (11 months). Proven ability to manage high-pressure situations while enhancing guest experiences. Adept in team collaboration and organization, with expertise in POS systems and effective communication, ensuring swift resolutions to customer inquiries.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Sapporo Sushi
06.2025 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Host

Gather Restaurant
09.2024 - 06.2025
  • Worked consistently for 9 months while balancing school.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Cashier

Orne's Candy Store
04.2021 - 08.2023
  • My first job where I nurtured great relationships with both the owner and customers, working full time through summers and part time through school.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Yarmouth High School
Yarmouth, ME

Skills

  • Strong work ethic
  • Exceptional customer service
  • Scheduling
  • Professional appearance
  • Hospitality service expertise
  • Team collaboration
  • Organization skills
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations

Certification

Online course in International Studies

Gandhi-King Global Academy (Remote)

Languages

Russian
Native or Bilingual

Timeline

Server

Sapporo Sushi
06.2025 - 08.2025

Host

Gather Restaurant
09.2024 - 06.2025

Cashier

Orne's Candy Store
04.2021 - 08.2023

High School Diploma -

Yarmouth High School

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