Anna Trevino
Katy,TX
Summary
Polished Dispatcher with fantastic customer service and collaboration skills. Effective in high-stress environments. Known for thriving under pressure and maintaining professionalism.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Transportation Dispatcher
Southern Glazers Wines And Spirits
06.2020 - Current
- Developed strong relationships with clients through proactive communication and problem-solving support.
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Provided training and guidance to new dispatchers.
Education
High School Diploma -
Jefferson Davis High School
Houston, TX06.1994
Skills
- Employee Management
- Team Collaboration
- Documentation and paperwork
- Dispatch Software Familiarity
- Relationship Building
- Customer Relations
- Tracking tasks
- Record Keeping Abilities
- Oral and written communications
- Strong Decision-Making Abilities
- Issue Resolution
- Logistical operations
- Telephone Etiquette
- Staff Development
- Data Entry
- Customer Service
- Prioritizing calls
- Microsoft Office
- Team Work Scheduling
Timeline
Transportation Dispatcher
Southern Glazers Wines And Spirits
06.2020 - Current
High School Diploma -
Jefferson Davis High School