Maryann Cantelmi
Lindenhurst,NY
Summary
Dynamic Transportation Dispatcher with a proven track record at Educational Bus Transportation, excelling in conflict resolution and relationship building. Leveraged dispatch software to enhance operational efficiency and fostered strong client connections through effective communication. Committed to safety protocols and team collaboration, driving successful employee management and supporting company growth initiatives.
Professional with extensive experience in transportation management, efficient route planning, and effective communication. Strong focus on team collaboration and achieving results, ensuring reliable and adaptable support in dynamic environments. Skilled in problem-solving, multitasking, and maintaining operational efficiency, valued for reliability and flexibility. I was also a deck driver from 2008 until 2015 when I became a dispatcher.
Overview
17
17
years of professional experience
Work History
Transportation Dispatcher
Educational Bus Transportation
Copiague, NY
09.2015 - Current
- Developed strong relationships with clients through proactive communication and problem-solving support.
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Handled incoming calls and emails from customers regarding issues with students or schools.
- Supported company growth initiatives by successfully managing new employees.
Deck Driver
Educational Bus Transportation
Copiague, NY
04.2008 - 09.2010
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered students customer on time.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Education
High School Diploma -
Lindenhurst High School
Lindenhurst, NY06-1986
Skills
- Conflict resolution techniques
- Employee management
- Public relations management
- Strong decision-making
- Dispatch software
- Transportation safety protocols
- Team collaboration
- Effective time management
- Documentation and paperwork
- Relationship building
- Customer relations
- Route planning
- Local traffic patterns
- Critical Decision-making
- Telephone etiquette
- Transportation management
- Vehicle maintenance awareness
Timeline
Transportation Dispatcher
Educational Bus Transportation
09.2015 - Current
Deck Driver
Educational Bus Transportation
04.2008 - 09.2010
High School Diploma -
Lindenhurst High School
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