Anna Usach
Bonney Lake,WA
Summary
Worked in the coffee industry for about 5 years, working in a fast paced environments while operating espresso machines as a barista. Overseeing all aspects of operations while managing a coffee stand, supervising staff as well as ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Manager of Coffee Stand
Gravity Coffee
Tacoma, WA
07.2020 - 03.2022
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Barista
Starbucks
Portland, OR
03.2018 - 02.2019
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
Attention to detail
Time management
Inventory management
Communication skills
Languages
Ukrainian
Native or Bilingual
Timeline
Manager of Coffee Stand
Gravity Coffee
07.2020 - 03.2022
Barista
Starbucks
03.2018 - 02.2019
High School Diploma -
Penn Foster Career School