Anna Voigt
Crownsville,MD
Summary
Business consultant specializing in developing and executing effective strategies in the healthcare sector. Proven ability to manage multiple projects while fostering strong customer relationships and delivering exceptional service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Consultant, Healthcare and Social Services
Employ Prince George's
Largo, MD
10.2024 - Current
- Guided businesses in identifying operational issues, optimizing processes, enhancing profitability, and uncovering growth opportunities for businesses.
- Coordinated virtual and in-person site visits while overseeing onboarding procedures.
- Analyzed client needs to recommend appropriate business solutions.
- Collaborated with community partners to enhance service delivery and outreach.
- Conducted market research to identify trends impacting local businesses.
- Developed customer relationship strategies to enhance engagement and retention.
- Exceeded weekly KPIs
Provider Consultant
Secondwave Delivery Systems
Annapolis, MD
04.2024 - 10.2024
- Operated as the primary contact for medical practices to ensure CDI Alert deployment and provider engagement.
- Facilitated client meetings to gather requirements and provide tailored service solutions.
- Managed EMR and paper systems efficiently while following coding and workflow guidelines.
- Cultivated relationships with providers and practices through in-person and virtual site visits.
- Responded to inquiries at the provider level pertaining to ICD-10-CM diagnoses that map to a Risk-Adjusted HCC for Medicare and Medicaid.
- Utilized customer relationship management software to track interactions with customers.
Surgical Neurophysiologist
Neuromonitoring Technologies inc.
Washington DC
09.2021 - 04.2024
- Monitored neurophysiological functions during surgical procedures.
- Educated patients on procedures while ensuring comfort during tests.
- Collaborated with neurologists to discuss findings and treatment options.
- Managed patient records while ensuring adherence to confidentiality and compliance standards.
- Ensured case reports were completed accurately and submitted in a timely fashion.
- Assisted in training new technicians on equipment use and protocols.
Education
Bachelor of Science - Towson, MD
Towson University
Towson, MD05.2021
Skills
- Customer relationship management
- Project planning
- Marketing and sales
- Data analysis
- Time management
- Training and development
- Leadership abilities
- Healthcare compliance
- Public speaking
- Business development
- Talent acquisition
- EMR management
Certification
Certified Business Services Consultant
Timeline
Business Consultant, Healthcare and Social Services
Employ Prince George's
10.2024 - Current
Provider Consultant
Secondwave Delivery Systems
04.2024 - 10.2024
Surgical Neurophysiologist
Neuromonitoring Technologies inc.
09.2021 - 04.2024
Bachelor of Science - Towson, MD
Towson University