Anna Welton
Fayetteville,AR
Summary
My experience in the restaurant industry helped me develop exceptional customer service and communication skills in a dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Host and Trainer
Local Lime Rogers
03.2022 - 07.2024
- Improved guest satisfaction by welcoming visitors and providing exceptional service.
- Enhanced atmosphere with attentive service and personalized attention.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor of Arts - Interior Architecture
University of Arkansas
Fayetteville, AR05-2028
High School Diploma -
Rogers High School
Rogers, AR05-2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
- Detail-oriented
Affiliations
- Delta Delta Delta Sorority, University of Arkansas
Timeline
Host and Trainer
Local Lime Rogers
03.2022 - 07.2024
Bachelor of Arts - Interior Architecture
University of Arkansas
High School Diploma -
Rogers High School
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