Fatimah Hussein
Arlington
Summary
Professional with experience in customer service and team management, demonstrating strong communication skills and the ability to multitask effectively. Responsibilities included organizing activities and providing information to guests, which required attention to detail and a focus on creating a positive environment. Experience in training new staff members highlights capability in fostering teamwork and ensuring operational efficiency. Skills in maintaining accurate records and handling inquiries contribute to a foundation suitable for a Pediatric Nurse role, emphasizing care and support for patients and families.
Overview
2
2
years of professional experience
Work History
Host Trainer
Applebee's Grill + Bar
Mansfield
02.2025 - 06.2025
- Scheduled activities for guests such as group outings or tours of nearby attractions.
- Reported any maintenance issues or damages to appropriate personnel immediately for prompt resolution.
- Provided information to guests on local attractions and services such as restaurants, entertainment venues, transportation options.
- Updated reservation system regularly with new bookings or changes in existing reservations.
- Greeted guests warmly and answered any questions they had about the hostel, its amenities, and local attractions.
- Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
- Input and confirmed reservations for guests.
- Provided orientation and training to new staff members on the host job duties.
- Maintained accurate records of employee attendance, performance reviews, disciplinary actions.
- Offered advice and assistance when needed in order to ensure smooth operations throughout shift changes.
- Encouraged a positive work environment among all members of the hosting team.
Bagger
Wingstop
Arlington
08.2024 - 10.2024
- Organized checkout area to ensure a safe and efficient work environment.
- Maintained cleanliness of checkout area including floors, counters, and shelves.
- Stocked shelves when needed and notated shortages.
- Handled customer inquiries and complaints regarding bagging service with professionalism.
Server
Fattoush Restaurant
Arlington
06.2023 - 07.2023
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
Education
High School Diploma -
Resolute Academy
Dallas, TX05-2025
Skills
- Customer service
- Team building
- Food-service hosting
- Dining room management
- Multitasking
- Communication skills
Languages
Arabic
Full Professional
Timeline
Host Trainer
Applebee's Grill + Bar
02.2025 - 06.2025
Bagger
Wingstop
08.2024 - 10.2024
Server
Fattoush Restaurant
06.2023 - 07.2023
High School Diploma -
Resolute Academy