Annabel Trujillo

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• develop weekly Excel spreadsheets for external labor providers associated with payroll.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when need this helped significantly with new hires.

• Ensured seamless daily office operations, supporting effective task management for 3 chiropractic providers.
• Managed appointment scheduling and patient intake processes.
• Clarified copays and deductibles to patients while handling billing for specialty services.
• Conducted training for new hires on front and back office tasks.

• Coordinated patients with appropriate wellness programs to improve mobility.
• Administered new patient intakes and managed health information accurately.
• Scheduled patient appointments efficiently to optimize clinic workflow.
• Maintained a clean and organized area to ensure safety and compliance.

• Ensured compliance with safety and regulatory standards in daily pharmacy operations.
• Managed daily orders and prescription filling processes, maintaining inventory for over-the-counter medications.
• Scheduled COVID-19 vaccinations and maintained accurate records of administration.

• Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling. Coordinated interviews for new hires.
• Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
• Facilitated maintenance of accurate records and files and managed multiple phone lines transferring.

•Secured payment and maintained high levels of client satisfaction with items. •Facilitated online order processing for clients.

•Facilitated client credit card applications and verification processes.