Annabelle Plurien
Cincinnati,OH
Summary
Dynamic healthcare professional with extensive experience at The Christ Hospital Health Network, excelling in records management and patient care. Proven ability to enhance communication and efficiency, while fostering teamwork and delivering exceptional patient experiences. Skilled in healthcare software and committed to professionalism and ethics in all interactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
The Christ Hospital Health Network
Cincinnati, OH
06.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
Patient Care Assistant
The Christ Hospital Health Network
Cincinnati, OH
07.2022 - Current
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
Guest Advocate
Target
03.2020 - 10.2020
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
Education
Nursing
Cincinnati State Technical And Community College
Cincinnati, OHNo Degree - Pre Medicine
University of Cincinnati
Cincinnati, OHLittle Miami School District
Morrow, OH05.2021
Skills
- Records management
- Critical thinking
- Professionalism and ethics
- Patient registration
- Medical terminology
- Written and verbal communication
- Workflow coordination
- Paperwork processing
- Patient scheduling expertise
- Healthcare software
- Collaborative team member
Certification
BLS Certified
Timeline
Health Unit Coordinator
The Christ Hospital Health Network
06.2024 - Current
Patient Care Assistant
The Christ Hospital Health Network
07.2022 - Current
Guest Advocate
Target
03.2020 - 10.2020
Nursing
Cincinnati State Technical And Community College
No Degree - Pre Medicine
University of Cincinnati
Little Miami School District