Annabriza Melchor Barragan
Eugene,OR
Summary
Dedicated and versatile professional with extensive experience in customer service and food service assistance. Renowned for compassionate communication, patience, and empathy, fostering positive interactions with customers and colleagues alike. Demonstrates strong problem-solving abilities and stress management skills in fast-paced environments. With an outgoing personality, excels in public speaking and engaging with diverse audiences. Committed to delivering exceptional service and creating a welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Sales Associate
Panera Bread
Mountain View, CA
06.2021 - 08.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
- Made specialty drinks such as coffee and smoothies to the customers satisfaction.
Movie Theater Associate
Kerasotes Showplace Theatres
Mountain View, CA
12.2022 - 12.2023
- Assisted in maintaining an organized venue by regularly clearing aisles of debris and lost items during performances.
- Promoted a welcoming atmosphere through friendly interactions with patrons, addressing any concerns or questions.
- Supported box office operations as needed, processing ticket sales and providing accurate event information to patrons.
- Ensured accessibility accommodations were provided for patrons with disabilities or special needs when necessary.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Sold admission, processed payments, and issued tickets.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Worked with other staff members to facilitate smooth flow of operations.
Camp Counselor
Jefunira Camp
Palo Alto, CA
06.2022 - 07.2023
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Education
High School Diploma -
Los Altos High School
Los Altos, CA06-2020
Skills
- Bilingual
- Active listening
- Compassionate Communication
- Patience and empathy
- Problem-Solving Abilities
- Outgoing Personality
- Stress management
- Cash Register Operation
- Customer Service
- Inventory Control
- Public Speaking
- Cleaning and Sanitizing
Languages
Spanish
Professional
References
References available upon request.
Timeline
Movie Theater Associate
Kerasotes Showplace Theatres
12.2022 - 12.2023
Camp Counselor
Jefunira Camp
06.2022 - 07.2023
Sales Associate
Panera Bread
06.2021 - 08.2024
High School Diploma -
Los Altos High School