Annakay CohallJoseph
Lauderhill
Summary
Certified Pharmacy Technician with extensive experience in retail and hospital environments. Proven expertise in medication dispensation, customer service, and pharmacy operations management. Strong analytical skills and attention to detail ensuring patient safety and effective drug interaction management. Achievements include streamlining operations and improving team efficiency and patient satisfaction.
Overview
12
12
years of professional experience
4
4
Certifications
Work History
Certified Pharmacy Technician
Broward Health Medical Center
Fort Lauderdale
01.2025 - Current
- Dispensed medications accurately to enhance patient safety and care.
- Assisted pharmacists with prescription verification and preparation tasks for efficiency.
- Managed inventory levels to ensure medication availability and compliance with regulations.
- Maintained organized pharmacy workstations to promote operational efficiency.
- Provided customer service by addressing medication-related inquiries in a professional manner.
- Processed prescription orders using pharmacy management software to streamline operations.
- Upheld strict patient confidentiality to comply with HIPAA regulations and protect data integrity.
- Adhered to federal, state, and local laws governing pharmacy technician practices.
Pharmacy Technician
Walgreen's Pharmacy
Fort Lauderdale
05.2023 - 01.2025
- Assisted pharmacists in preparing and dispensing medications for patients.
- Processed prescription orders efficiently using pharmacy management software.
- Managed inventory by restocking shelves and organizing pharmaceutical supplies.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Collaborated with healthcare professionals to ensure accurate medication delivery.
- Maintained cleanliness and organization of pharmacy work area to promote safety.
- Followed safety protocols to handle medications and prevent contamination.
- Performed data entry for patient profiles, billing information, and prescription orders.
Sales Associate
City Furniture
Fort Lauderdale
07.2021 - 05.2023
- Engaged customers to create welcoming shopping experiences and provide tailored product recommendations.
- Processed transactions accurately through point-of-sale systems, adhering to cash handling procedures.
- Maintained cleanliness and organization of sales floor and backroom areas to enhance store presentation.
- Supported promotional events by setting up displays and distributing marketing materials effectively.
- Addressed customer inquiries and resolved issues promptly to ensure high satisfaction levels.
- Greeted customers and delivered exceptional service throughout their shopping journey.
- Collaborated with sales team members to achieve group targets consistently.
- Handled customer complaints professionally, ensuring resolution and retention.
Assistant General Hotel Manager
Extended Stay America
Fort Lauderdale
01.2019 - 07.2021
- Ensured daily operations aligned with company standards for optimal performance.
- Delivered exceptional guest service by effectively resolving inquiries and complaints.
- Managed staff schedules to enhance cross-departmental workforce efficiency.
- Coordinated training programs for new hires, improving overall service quality.
- Monitored financial performance and prepared detailed reports for senior management.
- Developed marketing strategies aimed at attracting guests and promoting services.
- Supervised housekeeping teams to uphold cleanliness and maintain facility standards.
- Fostered positive work environment through consistent guidance and recognition.
Mail Carrier
USPS
Fort Lauderdale
01.2018 - 01.2019
- Delivered mail and packages to residential and business addresses daily.
- Sorted incoming mail for efficient distribution along delivery routes.
- Maintained accurate delivery records and updated customer information regularly.
- Operated postal vehicles safely, adhering to traffic regulations and safety protocols.
- Addressed inquiries and resolved issues promptly, ensuring excellent customer service.
- Collaborated with team members to facilitate timely mail delivery during peak periods.
- Conducted regular maintenance checks on postal equipment and vehicles for optimal performance.
- Verified address accuracy prior to package delivery.
Prepared Foods Team Member
Whole Foods Market Inc
Brooklyn
10.2013 - 01.2018
- Prepared fresh ingredients for meal production and customer orders daily.
- Maintained cleanliness and organization of food preparation areas and equipment.
- Monitored food safety standards to ensure compliance with health regulations.
- Trained new staff on food preparation techniques and safety protocols.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Collaborated with team members to execute special promotions and seasonal menus.
- Followed recipes for preparing various hot and cold foods efficiently.
- Assisted customers with product selection and offered cooking recommendations.
Education
Bachelor of Science - Nursing
Union County College
Cranford, NJBachelor of Science - Anesthesia
City College
Fort Lauderdale, FLBachelor of Science - Nursing
Miami Dade College
Miami, FLSkills
- Pharmacy systems: Pyxis and Epic
- Sterile compounding and IV therapy
- Oncology and NIOSH support
Certification
PTCB Certified Pharmacy Technician (CPhT)
Timeline
Certified Pharmacy Technician
Broward Health Medical Center
01.2025 - Current
Pharmacy Technician
Walgreen's Pharmacy
05.2023 - 01.2025
Sales Associate
City Furniture
07.2021 - 05.2023
Assistant General Hotel Manager
Extended Stay America
01.2019 - 07.2021
Mail Carrier
USPS
01.2018 - 01.2019
Prepared Foods Team Member
Whole Foods Market Inc
10.2013 - 01.2018
Bachelor of Science - Nursing
Union County College
Bachelor of Science - Anesthesia
City College
Bachelor of Science - Nursing
Miami Dade College