Annakaye Morris
Houston
Summary
Dynamic and goal-oriented professional with exceptional customer service skills, honed at Family Dollar, where I boosted customer satisfaction through effective problem-solving and relationship building. Adept at multi-tasking and collaborating in high-pressure environments, I consistently ensured a welcoming atmosphere while maintaining operational efficiency.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sales Associate
Family Dollar
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
CNA, Float Pool
LBJ Hospital
12.2020 - Current
- Demonstrated flexibility and adaptability by seamlessly transitioning between various units within the hospital based on fluctuating staffing needs.
- Reduced fall incidents by regularly monitoring patients'' movements and implementing appropriate interventions.
- Supported patients'' mobility by safely transferring them to and from beds, wheelchairs, or other equipment.
- Enhanced the overall well-being of patients through assisting with personal hygiene tasks and grooming.
- Improved patient safety by performing regular room checks to ensure a clean, hazard-free environment was maintained at all times.
Education
Associate - Paralegal Studies
Bryan University
Tempe, AZCertificate - Paralegal Studies
Bryan University
Tempe, AZ02.2025
Diploma - General Studies
Elsik High School
Houston, TX05.2016
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Certification
Cna license
Timeline
CNA, Float Pool
LBJ Hospital
12.2020 - Current
Sales Associate
Family Dollar
Associate - Paralegal Studies
Bryan University
Certificate - Paralegal Studies
Bryan University
Diploma - General Studies
Elsik High School
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