Annalice Wallace
Mt. Vernon ,NY
Summary
Home Health Aide with over 5 years of experience, skill and judgment to confidently handle clients' home health needs. Demonstrated success in working with clients of different backgrounds and needs. Certified in First Aid, CPR and BLS.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data entry, database management, and scheduling.
Dental Hygienist with 10 years of expertise providing dental care and oral health education. Skilled at dental prophylaxis, scaling/root planning, fluoride treatment, sealant application and intraoral radiography. Accomplished at driving dental health goals through patient education and community outreach.
Overview
15
15
years of professional experience
Work History
Home Health Care Aide
Robert Ciricillo C/o George Karalekas, NY
05.2020 - Current
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, establishing long-term, professional relationships.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Developed rapport to create safe and trusting environment for care.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Provided mobility assistance such as walking and regular exercising.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Developed individual care plans for clients based on specific needs.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions
Front Desk Receptionist
Mountain View Inn
04.2019 - 09.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Trained new team members on company procedures, customer service and issue resolution.
Dental Hygienist
04.2008 - 11.2017
- Carried out advanced dental cleaning services.
- Maintained accurate medical and dental records by documenting important patient data in Dentrix.
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing, brushing etc.
- Improved and developed knowledge through continuing education courses and seminars.
- Capably performed prophylaxis in absence of periodontal disease or gingivitis.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Screened patients for signs of oral cancer, lesions or disease by visually and manually inspecting mouth and gums.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
Education
Prometric Certification NY - Certified Nurse's Aide
06.2023
Associate of Science - Dental Hygiene
08.2008
High School Diploma -
11.2001
Skills
- First Aid, Safety & CPR Training
- Daily Charting
- Healthcare Education
- Vital Sign Monitoring
- Sanitizing Surfaces, Infection Control
- Nutrition Counseling
- Equipment and Instrument Sterilization
- Planning and Coordination
- Medication Administration
- Progress documentation
Interests
Technology, fashion & design, visual & performing arts, reading, writing, listening to podcasts, health & wellness, HIIT workouts.
Timeline
Home Health Care Aide - Robert Ciricillo C/o George Karalekas, NY
05.2020 - Current
Front Desk Receptionist - Mountain View Inn
04.2019 - 09.2020
Dental Hygienist -
04.2008 - 11.2017
T&J Nurse's Aide School - Prometric Certification NY, Certified Nurse's Aide
Northern Caribbean University - Associate of Science, Dental Hygiene
Meadowbrook High School - High School Diploma,
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