Annalicia Delao
Perrysburg,OH
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Server
Bar Louie
Perrysburg, Ohio
09.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took orders and ensured accuracy before sending to the kitchen staff.
- Prepared and served beverages and food items to guests promptly.
- Managed cash transactions accurately during busy shifts at the restaurant.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Maintained cleanliness and organization of dining area and service stations.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Housekeeper
St Clare Commons
Perrysburg, OH
09.2023 - 02.2024
- Maintained cleanliness in resident rooms and common areas daily.
- Utilized proper cleaning techniques and equipment to uphold safety standards.
- Assisted in laundry operations, ensuring timely availability of fresh linens.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Emptied trash receptacles throughout the property.
- Interacted pleasantly with clients and guests when performing daily duties.
Server
Scrambler Maries
Perrysburg, OH
08.2021 - 09.2023
- Took orders and ensured accuracy before sending to the kitchen staff.
- Prepared and served beverages and food items to guests promptly.
- Assisted in training new servers on menu items and service standards.
- Performed opening and closing duties such as setting up the dining area.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Stocked service areas with supplies during slow periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Provided exceptional service to high volume of daily customers.
Receptionist
Divas Nail Spa
Toledo, Ohio
08.2020 - 06.2021
- Managed appointment scheduling using salon management software.
- Answered phone calls and responded to customer inquiries efficiently.
- Greeted clients warmly upon arrival at the nail spa.
- Maintained cleanliness and organization of the reception area daily.
- Collaborated with nail technicians to ensure smooth service flow.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Sanitizer
Interstate
Luckey, Ohio
03.2020 - 01.2021
- Maintained cleanliness and sanitation of all surfaces within facility.
- Operated cleaning equipment according to safety guidelines.
- Followed hygiene protocols for food preparation areas and equipment.
- Conducted routine inspections to uphold cleanliness standards throughout facility.
- Ensured all areas were adequately sanitized, including restrooms, break rooms, and other common areas.
Packager
Amazon
Rossford, Ohio
01.2020 - 12.2020
- Packaged products efficiently for timely shipment to customers.
- Operated packaging machinery to ensure smooth workflow on the production line.
- Inspected finished packages for quality and accuracy before distribution.
Hostess/Server/Cook
Tekela
Perrysburg, Ohio
11.2014 - 04.2018
- Greeted and seated guests in a welcoming manner.
- Managed reservation system and coordinated seating arrangements.
- Communicated with kitchen staff to ensure timely service delivery.
- Trained new hostesses on procedures and customer service standards.
- Collaborated with team members to maintain a smooth workflow.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Assisted servers in bussing tables when needed during busy periods.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Fast Food Crew Member
Taco Bell
Rossford, OH
10.2014 - 03.2015
- Prepared and served food items according to company standards.
- Maintained cleanliness and organization of workstations during shifts.
- Operated cash register and processed customer transactions efficiently.
- Verified orders and bagged items for easy transport.
- Greeted customers in a friendly and professional manner.
Education
Perrysburg High School
Perrysburg, OhioSkills
- Order accuracy
- POS operation
- Cash management
- Beverage preparation
- Team collaboration
- Conflict resolution
- Organizational skills
- Problem solving
- Cleanliness standards
- Strong work ethic
- Positive and professional
- Multitasking efficiency
- Fast-paced adaptability
- Patience and empathy
Affiliations
- Mother of 2 little girls.
- Enjoys being with family and friends.
- Interested in the cosmetic field.
- Intending to return to school to pursue career in being a business owner.
References
References available upon request.
Timeline
Server
Bar Louie
09.2023 - Current
Housekeeper
St Clare Commons
09.2023 - 02.2024
Server
Scrambler Maries
08.2021 - 09.2023
Receptionist
Divas Nail Spa
08.2020 - 06.2021
Sanitizer
Interstate
03.2020 - 01.2021
Packager
Amazon
01.2020 - 12.2020
Hostess/Server/Cook
Tekela
11.2014 - 04.2018
Fast Food Crew Member
Taco Bell
10.2014 - 03.2015
Perrysburg High School