Dynamic professional with strengths in conflict resolution and guest service. Proven ability to maintain operational efficiency and safety compliance in high-stress situations.
Overview
4
4
years of professional experience
Work History
Shift Lead
Crumbl Cookies
Fairfield, CA
06.2022 - Current
Monitored compliance with health and safety regulations to maintain a safe working environment.
Analyzed sales trends to adjust staffing needs, aligning resources with demand fluctuations effectively.
Completed store opening and closing procedures and balanced tills.
Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Pit Operator
Amazon
Vacaville, CA
04.2026 - Current
Operated automated material handling systems to optimize package sorting efficiency.
Collaborated with team members to maintain high safety standards during daily operations.
Assisted in inventory management, ensuring accurate stock levels through regular audits.
Contributed to team goals by providing support during high-stress situations, ensuring smooth operations.
Demonstrated adaptability amidst changing priorities or unexpected disruptions, ensuring continued progress toward organizational objectives.