Annalisa Salas
Loves Park,IL
Summary
Dynamic and reliable professional in customer service and teamwork. Skilled in problem-solving and time management, with a strong commitment to client satisfaction and adherence to policies. Passionate about fostering positive relationships and delivering exceptional service. Transferable skills like organization, multitasking, budgeting, and project management gained while managing a household. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of effective communication and organizational skills. Focused on driving positive customer experiences and achieving positive customer experiences.
Overview
3
3
years of professional experience
Work History
Sales Associate
Target
Woodridge, IL
09.2009 - 09.2010
- Assisted customers in product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to optimize store aesthetics and accessibility.
- Operated point-of-sale system efficiently, ensuring accurate transactions and customer satisfaction.
- Collaborated with team members to restock inventory and maintain product availability on shelves.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Medical Assistant Intern
Dr. Patel
Hinsdale, IL
08.2007 - 09.2007
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Supported healthcare providers during patient examinations and procedures, enhancing workflow efficiency.
- Managed appointment scheduling and follow-up communications for optimal patient care.
- Educated patients on treatment plans and medication instructions, improving understanding and compliance.
- Maintained cleanliness and organization of medical equipment and examination rooms to meet safety standards.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Collected histories, vitals, and current complaints via patient interviews.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Welcomed patients and inquired about wellbeing since last treatment.
- Prepared, administered and documented medications under direction of licensed medical provider.
- Scheduled appointments and tests to coordinate patient care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
- Facilitated smooth communication between patients and healthcare providers by serving as a compassionate intermediary during consultations.
Education
Biological Sciences
Moraine Valley Community College
Palos Hills, ILMedical Assistant - Medical
Everest College
Burr Ridge, IL07-2007
High School Diploma -
Hinsdale South High School
Darien, IL05-2006
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Verbal/written communication
- Client service
- Conflict resolution
- Professional demeanor
- Guest relations
- Policy and procedure adherence
- Friendly and outgoing
- Verbal and written communication
- Customer engagement
- Task prioritization
- Contact follow-up
- Positive and professional
Timeline
Sales Associate
Target
09.2009 - 09.2010
Medical Assistant Intern
Dr. Patel
08.2007 - 09.2007
Biological Sciences
Moraine Valley Community College
Medical Assistant - Medical
Everest College
High School Diploma -
Hinsdale South High School