Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Annalise Larson

Santa Clara,CA

Summary

Dedicated student interested in applying a strong work ethic, communication and interpersonal skills to a service industry role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Adept at working effectively unsupervised and quickly mastering new skills. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Central Park Tennis Club
Seattle, WA
07.2021 - 09.2023
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Explained policies and procedures to visitors.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Preserved club security by following safety procedures and controlling access via reception desk.
  • Greeted customers, answered general questions and directed to appropriate locations.

Youth Crisis Specialist

Teen Link
Seattle, WA
05.2021 - 09.2023
  • Implemented peer crisis mental health training
  • Teen Link spokesperson for KIRO-7 News and Seattle Times
  • Promoted high customer satisfaction by resolving problems with knowledgeable and empathetic service.
  • Worked successfully with diverse group of coworkers to accomplish goals and resolve issues.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Practiced active listening techniques.

Content Writer Intern

Laurelhurst and Windermere Magazine
Seattle, WA
09.2019 - 05.2020
  • Delivered high-quality, insightful, informative and entertaining written content while meeting tight deadlines.
  • Brainstormed, researched and contributed content ideas that appealed to target audience.
  • Coordinated with subject matter experts for interviews and topic generation.
  • Conducted background research to add depth to scenes, history and characters.

Education

High School Diploma -

Lincoln High School, Seattle, WA, US
Seattle, WA
06.2023

Psychology

Santa Clara University
Santa Clara, CA

Skills

  • Prioritization and time management
  • Attention to detail
  • Friendly, positive attitude
  • Point of Sale (POS) system operations
  • Front of house operations

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Front Desk Receptionist

Central Park Tennis Club
07.2021 - 09.2023

Youth Crisis Specialist

Teen Link
05.2021 - 09.2023

Content Writer Intern

Laurelhurst and Windermere Magazine
09.2019 - 05.2020

High School Diploma -

Lincoln High School, Seattle, WA, US

Psychology

Santa Clara University

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Annalise Larson