Anna Bogle
North Mankato,Minnesota
Summary
I am currently sophomore student at South Central College majoring in biochemistry. I am striving towards completing my prerequisites and obtaining my Bachelors in biochemistry. Eventually, I will be applying to the University of Minnesota Doctor of Pharmacy program. I have basic knowledge in chemistry. For example, I have an understanding of the metric system and can apply that to dosage equation's. I have laboratory experience and understand safety procedures and sanitary protocols. My past jobs have shaped me to be able to work very well under pressure, work efficiently in fast paced environments, have a vigilant detail oriented eye, follow and demonstrate understanding of procedures and responsibilities, organizing and ensuring a sanitary, safe and positive work environment, all while keeping a kind demeanor towards coworkers and customers.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
H&M Hennes & Mauritz
10.2023 - Current
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Crew Member
Kraft Heinz
06.2022 - 08.2023
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Lead Server
Dairy Queen
06.2020 - 05.2022
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Ensured compliance with food safety regulations by regularly reviewing proper food handling procedures with the serving team.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Jakes Pizza
04.2019 - 06.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
No Degree - Biochemistry
South Central College
1920 Lee Blvd, North Mankato, MN 5600305.2026
High School Diploma -
St. James Middle & High School
1001 10th Ave N, St James, MN 5608105.2022
Skills
- Interpersonal and written communication
- Phone Etiquette
- Chemistry
- Metric System
- Dosage Equations
- Multitasking
- Adaptability and Flexibility
- Fast Learner
- Team Collaboration
- Attention to Detail
- Fluent in Vietnamese and English
- Problem-Solving
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Retail Sales Associate
H&M Hennes & Mauritz
10.2023 - Current
Crew Member
Kraft Heinz
06.2022 - 08.2023
Lead Server
Dairy Queen
06.2020 - 05.2022
Server
Jakes Pizza
04.2019 - 06.2020
No Degree - Biochemistry
South Central College
High School Diploma -
St. James Middle & High School