Anna M. Wood
Bloomington,IL
Summary
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Dedicated administrative professional focused on expanding real estate work experience and creating a rewarding and thriving workplace. Demonstrated expertise in office administration and home design and selection processes.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
La Petite Academy Inc.
06.2018 - Current
- Answered phone system, routing calls, delivering messages to staff and greeting visitors and conducting tours.
- Implemented Safety Protocols Across the School, Students & Teachers.
- Maintained Trusting and Lasting Relationships with Customers & Families
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
- Managed department budgets and generated financial reports for customer accounts.
- Assisted coworkers and teachers with special tasks on daily basis..
- Established administrative work procedures to track staff's daily tasks.
Office Manager & Assistant Customer Liaison
Keystone Homes Custom Home Builders
07.2021 - 01.2023
- Assisted in overseeing assignments to drive operational excellence. Assisted in the coordination of new construction and remodel processes.
- Coordinated color selections on 4 Spec homes & Assisted with the design process for 3 Custom homes.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for members of my team.
- Maintained positive customer relations by addressing problems head-on and implementing corrective actions.
Education
Bachelor of Arts - Art History
Illinois State University
Normal, IL05.2023
Associate of Arts - Art History
Heartland Community College
Normal, IL12.2019
Skills
- Proficient in Microsoft Outlook, Excel, Word, PowerPoint, Adobe, Google Docs, DotLoop, & Docusign, YouTube, META, Social Media
- Customer Service
- Manage Internal Budgets
- Bank Deposit Preparation
- Manage Accounts Payable and Receivable
- Complex Problem-Solving
- Administrative Support
- Productive Communications
- Critical Thinking
- Organizing and Categorizing Data
- Documentation
- Budgeting, Bidding, & Comparisons
- Coordination
- Detail Oriented & Organized
- Time Management
Timeline
Office Manager & Assistant Customer Liaison
Keystone Homes Custom Home Builders
07.2021 - 01.2023
Administrative Assistant
La Petite Academy Inc.
06.2018 - Current
Bachelor of Arts - Art History
Illinois State University
Associate of Arts - Art History
Heartland Community College