Anna Marie Arce
Henderson ,NV
Summary
I am a First-Generation Filipino-American hardworking student and employee. I am very passionate about assisting other people to get what they need. I feel connected to the people I communicate with which gives me a sense of purpose. I demonstrate above and beyond the standard expectations to ensure the company runs smoothly. I am very attentive and a quick-learner. I appreciate you taking the time to look over my Resume. God bless.
Overview
7
7
years of professional experience
Work History
Sales Associate
Big 5 Sporting Goods
10.2023 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Internship Student
Southern Hills Hospital & Medical Center
01.2018 - 03.2019
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
Crew Member
Red Ribbon Bakeshop
02.2022 - 06.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member Cook
Sonic
10.2019 - 06.2021
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
Customer Service Representative
Ruffalo Noel Levitz, LLC
09.2019 - 12.2019
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Education
Bachelor of Science - Kinesiology
University of Nevada Las Vegas
Las Vegas 05-2026
Advanced Honors High School Diploma -
Green Valley High School
Henderson 05-2019
Skills
- Customer service
- Teamwork and collaboration
- Excellent people skills
- Cash handling
- Food preparation
- Cooking techniques
- Knife skills
- Food plating
- Multi-tasking strength
- Listening skills
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Sales Associate
Big 5 Sporting Goods
10.2023 - Current
Crew Member
Red Ribbon Bakeshop
02.2022 - 06.2023
Crew Member Cook
Sonic
10.2019 - 06.2021
Customer Service Representative
Ruffalo Noel Levitz, LLC
09.2019 - 12.2019
Internship Student
Southern Hills Hospital & Medical Center
01.2018 - 03.2019
Bachelor of Science - Kinesiology
University of Nevada Las Vegas
Advanced Honors High School Diploma -
Green Valley High School
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