Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Annamiah Fortuna

New York,NY

Summary

Diligent and hardworking medical assistant/receptionist, looking for a full time position. Dedicated individual with diverse personalities, experienced in busy clinical settings and changing daily needs. Treat patients effectively with attention to element energetic approach. Knowledgeable in scheduling, record keeping and front desk management. Always pursue opportunities to go beyond basics, improve processes, and increase patient pleasure.

Overview

5
5
years of professional experience

Work History

Medical Assistant/Receptionist

Nocturnal Sleep Medical Group
New York, NY
05.2022 - Current
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Answered all incoming calls promptly and in a professional manner. Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, for new and returning patients. Maintaining a daily schedule and limiting patient wait time.
  • Checked-in, checked-out and collected applicable co-payments, co-insurance and deductibles for billing. Verified benefits and informed patients of insurance coverage.
  • Organized paperwork such as charts and reports for office and patient needs. Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Completed patient referrals to other medical specialists.
  • Supported office staff and operational requirements with administrative tasks.
  • Placed machine orders for patients and followed-up, until successfully delivered.

Sales Associate

Target
Bronx, NY
06.2021 - 02.2022
  • Greeting customers, responding to questions
  • Improving engagement with merchandise
  • Providing outstanding customer service
  • Operating cash registers, managing financial transactions, and balancing drawers
  • Achieving established goals
  • Directing customers to merchandise within the store.

Floor Assistant

Citi-Center Shoes Corporation
New York, NY
03.2019 - 05.2021
  • Categorized and coordinated shoes by their size for quick access to customers
  • Provided swift customer service to customers on the phone and in-store
  • Secured and conserved cash register
  • Upheld store at a professional level
  • Maintained knowledge of current sales and promotions, return and exchange policies, and security practices.

Education

Associates - Business Administration

Monroe College
2024

High School Diploma -

Edward A Reynolds West Side High School
New York, NY
06.2020

Skills

  • Organization and Time Management
  • Insurance Claims
  • HIPAA Guidelines
  • Front Desk Operations
  • Medical Recordkeeping/Preparation
  • CPT Coding
  • Teamwork and Collaboration
  • Order Purchasing
  • Efficiency Improvement
  • Microsoft Word/Excel
  • PowerPoint
  • Typing Speed
  • Appointment Booking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Medical Assistant/Receptionist

Nocturnal Sleep Medical Group
05.2022 - Current

Sales Associate

Target
06.2021 - 02.2022

Floor Assistant

Citi-Center Shoes Corporation
03.2019 - 05.2021

Associates - Business Administration

Monroe College

High School Diploma -

Edward A Reynolds West Side High School

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Annamiah Fortuna