Anne Berry
Sparks
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
32
32
years of professional experience
Work History
Server
Stagecoach
Elk Grove
04.2024 - 03.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders for 10-12 tables, ensuring timely service and customer satisfaction.
- Resolved customer complaints promptly, resulting in a more positive dining experience.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Assisted in training new servers on menu items and service standards.
- Handled cash transactions and processed payments accurately.
- Executed opening and closing duties, including setting up dining area and restocking supplies to maintain service readiness.
- Prepared checks, itemizing total meal costs and taxes.
Server/Server Shift Leader
The Waffle Experience
Elk Grove
03.2023 - 05.2024
- Managed daily operations, fostering high-quality customer service and driving overall satisfaction.
- Streamlined reservation and to-go order process, enhancing convenience for customers and operational efficiency.
- Operated POS terminals to accurately input orders, split bills, and calculate totals, ensuring efficient transaction processing.
- Ensured compliance with health safety standards while preparing and serving food.
- Verified customer age through identification checks to ensure compliance with alcohol laws.
Member Services Representative
Crunch Fitness
Elk Grove
09.2022 - 09.2023
- Assisted members with account inquiries and service requests.
- Processed new member registrations and cancellations efficiently.
- Welcomed members and checked them in, ensuring compliance with company policy.
- Explained membership options and benefits to potential clients.
Host/Server
Huckleberry's
Elk Grove
11.2019 - 03.2023
- Delivered exceptional customer service by proactively anticipating and addressing needs.
- Greeted guests warmly upon arrival to create a positive first impression.
- Resolved guest complaints professionally, enhancing overall guest satisfaction.
- Coordinated reservations and seating arrangements effectively, optimizing guest flow during peak times.
- Trained new hosts on customer service standards and restaurant procedures.
- Set up tables in between patrons to reduce wait times.
- Ensured compliance with health and safety regulations within the restaurant.
Office Manager
Screaming Eagle Legal
San Jose
05.2007 - 07.2016
- Office manager for process serving company, covering five counties in the Bay Area. Managed incoming legal documents and created the monthly billing statements for contracted clients. Responsible for marketing and acquiring new clients.
- Coordinated schedules and meetings for attorneys and legal staff, enhancing workflow efficiency.
- Oversaw client communication, ensuring timely responses to maintain strong client relationships.
- Streamlined office operations to uphold a professional work environment.
Parent Volunteer
Almaden Parents Preschool
San Jose
08.2006 - 05.2011
- Coordinated engaging events and activities to strengthen community among preschool families and children.
- Organized fundraising campaigns to enhance resources and programs for the school.
- Assisted teachers with classroom activities and coordinated fundraising initiatives.
- Collaborated with teachers to enhance classroom experiences for students.
Executive Assistant/Event Coordinator
Planning Dynamics
San Carlos
03.2001 - 10.2002
- Coordinated Professional Business Women of California Conference in San Francisco and California Governor's Conference for Women in Long Beach, enhancing engagement and networking opportunities for attendees.
- Managed executive calendars, scheduling meetings and coordinating travel arrangements.
- Prepared detailed meeting agendas and took minutes for senior leadership discussions.
- Organized company events, ensuring logistical needs were met and participants informed.
Traveling Executive Assistant to the Chairman of the Board
MetaLinx, Inc. / Mariner Systems, inc.
San Mateo
12.2000 - 03.2001
- Coordinated daily activities for CEO and founder of global enterprise service provider.
Served as liaison between chairman and clients to facilitate communication. - Managed scheduling and calendar for Chairman's meetings and events, optimizing time management for executive engagements.
- Managed daily itinerary, scheduling domestic and international travel arrangements.
- Coordinated travel arrangements for executives and staff across multiple locations, ensuring seamless logistics and timely arrivals.
- Accompanied chairman to meetings, ensuring preparedness and organization.
- Prepared briefing materials and reports for board meetings and presentations.
- Prepared, distributed, and filed presentations to support executive initiatives.
Senior Administrative Assistant/Contract Manager
MD DataDirect
Menlo Park
01.2000 - 12.2000
- Supported the Vice Presidents of Product Development, Sales, and Date & Site Management, as well as the National Director and Regional Directors. Maintained the subscriber spreadsheet and prepared financial reports for the CFO. Created form letters and proofread legal documents. Generated contracts for the hospital and physician recruiting team. Trained and supervised junior administrative assistants. Designed the sales and recruiting manual for the contracts department.
- Managed correspondence and communications with clients and vendors to ensure clear and timely information exchange.
- Coordinated office activities and meetings to enhance workflow efficiency.
- Organized travel arrangements and itineraries for executive staff to facilitate smooth business operations.
Sales Assistant
CBS Radio - Fresno / Infinity Broadcasting
Fresno
01.1997 - 01.1999
- Assisted sales team with client inquiries and product information.
- Managed inventory of promotional materials and merchandise.
- Coordinated communication between departments to ensure smooth operations.
- Coordinated schedules for Vice President/General Manager, three Sales Managers, and Sales Team while conducting research on promotional and marketing ideas.
Licensed Life Agent/Office Manager
Vermillion Financial Services
Fresno
01.1996 - 01.1997
- Assisted clients in selecting suitable life insurance policies.
- Educated customers about coverage options and benefits.
- Processed policy applications and maintained accurate records.
- Supported Broker/Owner in streamlining company operations and enhancing organization efficiency.
Executive Assistant/Receptionist
Americom Broadcasting
Fresno
01.1994 - 01.1996
- Managed executive calendars and scheduled appointments for senior leadership.
- Coordinated travel arrangements and itineraries for executives across multiple locations.
- Organized company meetings, prepared agendas, and documented meeting minutes.
- Assisted management team with administrative tasks to streamline daily operations.
Education
University of Phoenix -
University of Phoenix
Fresno, CA01-1999
Fresno City College -
Fresno City College
Fresno, CA01-1993
Skills
- Customer service and support
- Cash handling and POS operation
- Order management
- Customer relationship management
- Health compliance
- Attention to detail
- Process improvement
- Event coordination and planning
- Calendar and travel management
- Meeting organization
- Document preparation
- Executive support
- Self-starter and resourceful
- Proofreading
Timeline
Server
Stagecoach
04.2024 - 03.2026
Server/Server Shift Leader
The Waffle Experience
03.2023 - 05.2024
Member Services Representative
Crunch Fitness
09.2022 - 09.2023
Host/Server
Huckleberry's
11.2019 - 03.2023
Office Manager
Screaming Eagle Legal
05.2007 - 07.2016
Parent Volunteer
Almaden Parents Preschool
08.2006 - 05.2011
Executive Assistant/Event Coordinator
Planning Dynamics
03.2001 - 10.2002
Traveling Executive Assistant to the Chairman of the Board
MetaLinx, Inc. / Mariner Systems, inc.
12.2000 - 03.2001
Senior Administrative Assistant/Contract Manager
MD DataDirect
01.2000 - 12.2000
Sales Assistant
CBS Radio - Fresno / Infinity Broadcasting
01.1997 - 01.1999
Licensed Life Agent/Office Manager
Vermillion Financial Services
01.1996 - 01.1997
Executive Assistant/Receptionist
Americom Broadcasting
01.1994 - 01.1996
University of Phoenix -
University of Phoenix
Fresno City College -
Fresno City College