Anne DORCE
Delray Beach,FL
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Abbey Delray South through exceptional service and culinary excellence. Skilled in resolving complaints and upselling, demonstrating strong communication and accuracy in transactions. Achieved notable revenue increase by meeting diverse customer preferences.
Overview
2
2
years of professional experience
Work History
Cashier
Jamba Juice
Boca Raton, FL
06.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Culinary Server
Abbey Delray South
Delray Beach, FL
11.2022 - 05.2023
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Enhanced customer satisfaction by providing exceptional culinary services and maintaining a clean, welcoming dining environment.
- Participated in staff training sessions to continually improve service quality and stay current on industry trends.
- Actively upsold menu items when appropriate, increasing revenue while meeting diners'' specific tastes and preferences.
Education
High School Diploma -
South Tech Academy
Boynton Beach, FL05-2021
Skills
- Customer service
- Strong communication skills
- Customer assistance
- Exceptional customer service
Languages
creole
Full Professional
Timeline
Cashier
Jamba Juice
06.2023 - 11.2024
Culinary Server
Abbey Delray South
11.2022 - 05.2023
High School Diploma -
South Tech Academy