Anne-kiara Daniel
Wyandanch,NY
Summary
To obtain a position or internship with an organization that I can demonstrate my knowledge, education, experience and skill sets. In order to accommodate personal.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ticket Operations
Stony Brook University
09.2023 - 01.2024
- Assisted with ensuring smooth ticketing processes for attendees.
- Provided exceptional customer service during high-demand periods, minimizing wait times at the box office window.
Front of House Team Member
Chick-Fil-A Restaurant
06.2021 - 08.2023
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Consisted of cashiering/cash handling.
- Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
Education
Bachelor of Science - Health Sciences
SUNY Stony Brook
Stony Brook, NY06.2025
Biology
St. John's University
Jamaica, NY2021
Skills
- Box Office Operations
- Client Relationship Building
- Phone Etiquette
- Flexible schedule availability
- Microsoft Office
- Proficient in MS Word
- Proficient in Office 365
- Proficient in MS PowerPoint
- CPR Certified
- Behavioral and Social Sciences Certified
Languages
English
Native or Bilingual
Certification
- CPR Certified
- [Human Research], [CITI Program(SBS)] [- 06-Oct-2023]
- [Research in Conduct of Behavioral & Social Sciences], [CITI Program(SBS)][- 06-Oct-2023]
Timeline
Ticket Operations
Stony Brook University
09.2023 - 01.2024
Front of House Team Member
Chick-Fil-A Restaurant
06.2021 - 08.2023
Bachelor of Science - Health Sciences
SUNY Stony Brook
Biology
St. John's University
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