Anne Medina-Miller
Jackson,GA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Stay at Home Mom
Self Employed Services
Jackson, GA
01.2012 - Current
- Maintained schedule of class assignments to meet deadlines.
- Taught two children in specific parts of course work, improving their academic performance
- Networked with other moms for school functions and fundraising
- Volunteered at school, felid trips, and after school activities to help fundraise for band
- Managed household budget, meal planning and scheduling
- Along with these duties I also watched and help take care of my niece and nephew
Assistant Store Manager
Eddie Bauer Outlet
Locust Grove, GA
11.2007 - 01.2012
- Maintained inventory by checking merchandise to determine levels.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Organized weekly meetings with department heads to review progress on key objectives.
- Ensured compliance with all safety regulations throughout the store premises.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Coached and developed store associates through formal and informal interactions.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Recognized by management for providing exceptional customer service.
Lancome Counter Associate
Belk Department Store
McDonough, GA
08.2003 - 08.2007
- Prepared merchandise for purchase or rental.
- Offered information regarding sale promotions and new products.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers, answered questions and provided assistance.
- Restocked merchandise on display racks after purchase or returned goods were removed.
- Balanced cash drawers at the end of each shift to verify accurate transaction totals.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
High School Diploma -
Henry County High School
Mcdonough05-1997
Some College (No Degree) - Massage Therapy
GMI
Jonesboro, GASkills
- Data Entry
- Written Communication
- Verbal Communication
- Networking
- Organizational Skills
- Computer Skills
- Customer Service
- Conflict Resolution
- Critical Thinking
Accomplishments
- Customer Service Award- Going above and beyond for customer
Affiliations
- Gardening- maintaining a useful and simple garden
- reading
Timeline
Stay at Home Mom
Self Employed Services
01.2012 - Current
Assistant Store Manager
Eddie Bauer Outlet
11.2007 - 01.2012
Lancome Counter Associate
Belk Department Store
08.2003 - 08.2007
High School Diploma -
Henry County High School
Some College (No Degree) - Massage Therapy
GMI