Dynamic leader with a proven track record at Winnebago Mental Health Institute, excelling in therapeutic communication and care plan development. Successfully enhanced patient outcomes through innovative strategies and effective team collaboration. Skilled in budget management, fostering a culture of safety and wellness while optimizing operational efficiency.
Overview
15
15
years of professional experience
Work History
Psychiatric Care Technician Supervisor
Winnebago Mental Health Institute
Oshkosh
02.2024 - Current
Fostered safe, supportive environments through collaboration with staff members.
Documented patient progress and engaged in care plan meetings to enhance treatment outcomes.
Educated patients on coping strategies and wellness techniques to improve mental health.
Assisted psychiatrists by assessing patient behavior and providing critical feedback to treatment teams.
Utilized therapeutic techniques, such as positive reinforcement, to manage patient agitation.
Developed strategies that promoted patient safety, wellness, and independence within care settings.
Supervised daily operations and coordinated schedules to optimize staff coverage during peak hours.
Trained new employees on safety protocols and operational procedures for compliance.
Committees:
- Mentor Program -Employee engagement -Safe person - Welcoming -ISE
C.O.O.
Magi Support Services
Oshkosh
06.2010 - 01.2024
Directed daily operations to enhance service delivery and client satisfaction.
Implemented strategic plans to improve operational efficiency across departments.
Coordinated staff training programs to promote skill development and team collaboration.
Managed budgetary allocations to ensure resource optimization and financial accountability.
Analyzed operational processes to identify areas for improvement and innovation.
Collaborated with other C-level executives in developing business strategies.
Assisted in budgeting process by evaluating costs and allocating resources appropriately.
Implemented innovative solutions to improve overall productivity levels within the organization.
Developed comprehensive risk management plans to protect company assets.
Developed and implemented strategic plans to achieve organizational objectives.
Established policies and procedures to ensure efficient operations.
Presented quarterly progress updates at board meetings outlining successes achieved since last report.
Managed day-to-day operations of organization including staff management, scheduling, customer service.
Maximized profits through reducing expenditures and evaluating prices.
Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
Certified Nursing Assistant/Psychiatric Technician at Fusion Medical Staffing, Travel Position ( Winnebago Mental Health Institute )Certified Nursing Assistant/Psychiatric Technician at Fusion Medical Staffing, Travel Position ( Winnebago Mental Health Institute )