Anne Paradise
Grosse Pointe
Summary
- Hostess/Busser with a strong focus on customer service, seating arrangements, and menu memorization. Committed to creating easy dining experiences through communication and efficient management of multitasking.
Overview
2
2
years of professional experience
Work History
Hostess
The Bricks Pizzeria
08.2025 - Current
- Collaborated with servers to ensure seamless service during peak hours.
- Assisted in training new host staff on operational procedures and customer service practices.
- Monitored dining room flow and adjusted seating arrangements as needed for optimal guest experience.
- Answered customer questions about hours, seating, and menu information.
- Managed reservations and waitlists efficiently.
Busser
Brine Oyster House
07.2024 - 08.2025
- Maintained the cleanliness of the dining area, ensuring it met the health and safety standards.
- Collaborated with team members to streamline workflow during peak hours, improving overall efficiency.
- Engaged with guests to address any immediate concerns or requests, enhancing the overall dining experience.
- Trained new bussers on proper sanitation practices and restaurant protocols for consistent service delivery.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Education
Student -
Grosse Pointe South High School
Grosse Pointe Farms, MI06.2027
Skills
- Phone etiquette
- Patience and empathy
- Customer service
- Greeting guests
- Special requests handling
- Seating arrangements
- Menu memorization
- Effective multitasking
- Interactive communication skills
Timeline
Hostess
The Bricks Pizzeria
08.2025 - Current
Busser
Brine Oyster House
07.2024 - 08.2025
Student -
Grosse Pointe South High School