Anne Reifman
Tarkett
Euclid,OH
14
years of professional experience
Customer Service Representative experienced in enhancing customer experiences through exceptional oral and written communication, active listening, and analytical problem-solving. Delivered customized solutions that fostered loyalty and satisfaction while maintaining professional relationships to drive business results.
Work History
Customer Service Representative
13 Years 7 Months- Owned end-to-end customer inquiry handling for order status updates, product availability verification, and delivery schedule communication.
- Coordinated the Sales, Logistics, and Manufacturing teams to address and resolve customer complaints.
- Processed customer orders accurately through ERP systems (SAP) and customer service tools (EDI, CRM).
- Coordinated cross-functional team efforts to prevent delays and sustain service continuity.
- Reviewed pricing quotes and product details to ensure order accuracy.
- Delivered training for new representatives on customer communication standards and workflow procedures to support consistent service delivery.
- Improved issue resolution by documenting case details and identifying recurring service gaps.
- Tracked shipments and updated customer stakeholders on backorder and fulfillment status change.
Education
Bachelor of Arts - Political Science And Communications
Bachelor of Science - Political Science And Communications
Skills
Order processing
Customer service
Customer relations
Customer interaction
Client relations
Critical thinking
Active listening
Relationship building
Accomplishments
- Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
- Attained the highest number of new credit accounts opened within a one-month timeframe.
- Customer Relations - Achieved the highest ratings for customer satisfaction across the entire company.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Timeline
Customer Service Representative
Tarkett
04.2013 - CurrentRead More
Stephens College
Bachelor of Arts from Political Science And Communications
Read More
Stephens College
Bachelor of Science from Political Science And Communications
Read More
Disclaimer
Allstate Vehicle and Property Insurance Company's Secretary and President have signed this policy with legal authority at Northbrook, Illinois. William Hill
President Christine DeBiase
Secretary
Amended Condominium Owners Policy Declarations
- Your policy effective date is August 14, 2025
- Page 1 of 3
- Information as of January 23, 2026
- Summary
- Named Insured(s) Anne Reifman
- Mailing address 442 Clearview Dr Unit I Euclid OH 44123-2043
- Policy number 880 003 293
- Your policy provided by Allstate Vehicle and Property Insurance Company
- Policy period Begins on August 14, 2025 at 12:01 A.M. standard time, with no fixed date of expiration
- Premium period Beginning August 14, 2025 through August 14, 2026 at 12:01 A.M. standard time
- Your policy change is effective January 24, 2026
- Your Allstate agency is Ohio Auto Warehouse 3533 Lech St Ne #B Canton OH 44705-4351 (330) 456-0000
- Total Premium for the Premium Period (Your bill will be mailed separately)
- Premium for property insured $477.50
- Total $477.50
- Your bill will be mailed separately. Before making a payment, please refer to your latest bill, which includes payment options and installment fee information. If you do not pay in full, you will be charged an installment fee(s).
- Discounts (included in your total premium)
- Protective Device 3.0%
- Home Buyer 2.0%
- Loyalty 10.0%
- Claim Free 20.0%
- Easy Pay 5.0%
- Responsible Payment 8.0%
- Location of property insured 442 Clearview Dr Unit I, Euclid, OH 44123-2043
- Rating Information
- Your occupancy in the residence premises is Primary Residence.
- This policy is rated with 0 weeks rented.
- There is/are a total of 1 occupant(s) residing in the residence premises.
- The age of the oldest resident is 55 years.
- A Canine Factor does not apply to this policy.
- Mortgagee None
- Additional Interested Party: Blisswood Village Hoa PO Box 32242, Euclid, OH 44132-0242
- Page 2 of 3
- Coverage detail for the property insured
- Coverage / Limits of Liability / Applicable Deductible(s)
- Building Property Protection $30,000
- $1,500 All peril
- Personal Property Protection - Reimbursement Provision $20,000
- Additional Living Expense Up to 24 months not to exceed $4,000
- Family Liability Protection $300,000 each occurrence
- Guest Medical Protection $5,000 each person
- Building Codes Not purchased
- Loss Assessments $25,000 each occurrence
- Water Back-Up $10,000
- $1,000 Water Back-Up
- Other Coverages Not Purchased:
- Business Property Protection
- Electronic Data Recovery
- Extended Coverage on Cameras
- Extended Coverage on Jewelry, Watches and Furs
- Extended Coverage on Musical Instruments
- Extended Coverage on Sports Equipment
- Fire Department Charges
- Green Improvement
- Identity Theft Expenses
- Increased Silverware Theft Limit
- Mine Subsidence
- Personal Injury Protection
- Secondary Residence
- This coverage can provide you with valuable protection. To help you stay current with your insurance needs, contact your agent to discuss available coverage options and other products and services that can help protect you.
- Scheduled Personal Property Coverage
- Your policy does not include Scheduled Personal Property Coverage. This coverage can provide you with valuable protection. To help you stay current with your insurance needs, contact your agent to discuss available coverage options and other products and services that can help protect you.
- Your policy documents
- Your Condominium Owners policy consists of the Policy Declarations and the following documents. Please keep them together.
- Allstate Vehicle and Property Insurance Company Condominium Owners Policy - AVP396
- Water Back Up Endorsement - AVP363
- Depreciation Amendatory Endorsement - AP4970
- Ohio Amendatory Endorsement - AVP409-1
- Please note: The Policy Contract listed as the first item in this section is not mailed and can be found at allstate.com/forms.
- You can view your complete Policy Package, including the Policy Contract, on myaccount.allstate.com or request a mailed copy at 1-800 Allstate (1-800-255-7828). Endorsements to your Policy Contract are only enclosed the first time they apply to your policy and not in subsequent renewal or endorsement packages.
- Page 3 of 3
- Important payment and coverage information
- Here is some additional, helpful information related to your coverage and paying your bill:
- The Property Insurance Adjustment condition applies using the Marshall Swift Boeckh publications personal property cost estimation index.
- Please note: This is not a request for payment. Any adjustments to your premium will be reflected on your next scheduled bill which will be mailed separately.
- In the meantime, if you have any outstanding or unpaid bills, please pay at least the minimum amount due to assure your policy continues in force. If you have any questions, please contact your agent.