Anne Stafford
Merced,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Burlington's Coat Factory
Bakersfield, CA
10.2019 - 03.2021
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
Cook/Cashoer
Jack in the Box
Bakersfield, CA
02.2018 - 07.2019
- Resolved customer complaints regarding food quality or services provided.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Adhered to food safety standards when storing and preparing foods.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Mcdonalds
Cookout
Bakersfield, CA
09.2016 - 04.2017
- Ensured that all food items were prepared according to company specifications and recipes.
- Followed established procedures for preparing various types of sandwiches using correct portion sizes.
- Checked the quality of raw and cooked foods to ensure that standards were met.
- Communicated effectively with co-workers regarding tasks assigned during shift.
- Prepared a variety of food items according to customer orders or restaurant recipes.
Education
High School Diploma -
West High School
Bakersfield, CA06-2016
Associate of Science - Nutrition & Foods
Merced College
Merced, CASkills
- Customer Service
- Cash Register Operation
- Cash Handling
- Customer Assistance
- ID Verification
- Returns processing
- Payment Processing
- Written and verbal communication
- Order Taking
- Issue Resolution
- Customer service excellence
- Time management skills
- Complex Problem-Solving
- Organizational abilities
Certification
ServSafe Food Handlers Certification
Timeline
Cashier
Burlington's Coat Factory
10.2019 - 03.2021
Cook/Cashoer
Jack in the Box
02.2018 - 07.2019
Mcdonalds
Cookout
09.2016 - 04.2017
High School Diploma -
West High School
Associate of Science - Nutrition & Foods
Merced College