Results-driven professional experienced in community support and customer service. Skilled in problem-solving, attention to detail, and time management. Committed to improving experiences through dedication, reliability, and effective communication strategies.
Overview
13
13
years of professional experience
Work History
Community Living Specialist
Caring Community of CT, INC
Colchester, CT
12.2025 - 03.2026
Assisted individuals with daily living activities to enhance independence and quality of life.
Supported implementation of individualized service plans for diverse community members.
Collaborated with interdisciplinary teams to ensure comprehensive care and support services.
Documented client progress and feedback to inform ongoing program development.
Adapted communication techniques to effectively connect with clients of varying abilities.
Contributed to program development initiatives aimed at enhancing overall quality of services provided to residents with disabilities.
Cleaned living areas to maintain a healthy and PICA-safe living environment.
Sales Associate- Floral, Front End, Gas Station
Stop and Shop Supermarket
Colchester, CT
04.2021 - 06.2025
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained accurate inventory levels through regular stock checks and replenishment.
Processed transactions efficiently using POS systems, ensuring customer satisfaction at checkout.
Collaborated with team members to create visually appealing merchandise displays.
Built relationships with customers to encourage repeat business.
Attended to daily light cleaning and bi-yearly "white glove" deep cleaning.
Cashier
Xtra Mart
Andover, CT
11.2019 - 06.2020
Processed customer transactions accurately using point-of-sale systems.
Maintained clean and organized checkout area, enhancing customer experience.
Assisted customers with product inquiries and resolved issues efficiently.
Trained new cashiers on operational procedures and customer service standards.
Daycare Worker
Stork Club
Glastonbury, CT
05.2018 - 08.2019
Supervised daily activities, ensuring safety and engagement for children aged 6 months to 5 years.
Developed age-appropriate educational programs that promoted social and cognitive development.
Collaborated with parents to discuss child progress, addressing concerns and providing guidance.
Maintained cleanliness and organization of play areas, enhancing overall environment quality.
Implemented behavior management techniques, fostering positive interactions among children.
Trained new staff on best practices for childcare and safety protocols.
Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Waitress
Angie's Pizza
Hebron, CT
12.2017 - 02.2018
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Managed multiple tables efficiently, prioritizing orders and maintaining timely service during peak hours.
Collaborated with kitchen staff to ensure accurate order fulfillment and adherence to special requests.
Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for patrons.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Salesperson
Cutco Cutlery
Storrs, CT
06.2015 - 08.2015
Developed and maintained customer relationships to enhance sales performance.
Demonstrated product features and benefits during in-home presentations.
Trained new representatives on effective sales techniques and product knowledge.
Implemented strategies to increase customer engagement and retention.
Worked to build relationships with customers and built potential for additional sales.
Developed relationships with clients for increased loyalty and repeat business.
After-School Program Assistant
Golden Egg Studio
Hebron, CT
08.2013 - 06.2014
Developed engaging lesson plans to enhance student participation and learning outcomes.
Coordinated activities that fostered teamwork and social skills among participants.
Implemented behavior management strategies to maintain a positive and productive environment.
Led workshops on creative expression, enhancing students' artistic skills and confidence levels.
Provided valuable feedback to students on their work, helping them grow academically while building self-confidence in their abilities.
Education
Bachelor of Arts - Sculpture
University of Hartford
West Hartford, CT
05.2020
High School Diploma -
Rham High School
Hebron, CT
06.2015
Skills
Positive reinforcement
Client advocacy
Individualized support planning
Social skills training
Adaptive equipment
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Documentation skills
Risk assessment
Medical terminology
Accomplishments
Assisted my mother in the hospice of my grandma, helping her have a comfortable and loving end to her battle with Alzheimer's Disease.
Started my own art business on the side and took on multiple commission pieces.
Earned a Scholastic Gold Key Award, which led to an $80,000 Hartford Art School Scholarship.
Interests
Mindfulness Practices
Backpacking and Hiking
Enjoy hobbies that combine physical activity with outdoor exploration
Camping
Personal Development and Self-Improvement
I like working with my hands and fixing things
I enjoy helping others and giving back to the community
I enjoy painting and drawing, which helps improve my creativity and attention to detail
Crafting and DIY Projects
Passionate about balancing physical health with mental and emotional wellness
I enjoy working with people, caring for people, and helping people improve