Dedicated waitress with a proven track record in customer service and problem-solving. Known for enhancing guest experiences and building lasting relationships through effective communication.
Overview
5
5
years of professional experience
Work History
Waitress/Hostess
New Imperial Delight
San Ramon, California
06.2021 - Current
Greeted guests warmly upon arrival, seating them promptly.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Provided excellent customer service to enhance guest dining experience.
Took and processed orders accurately using point-of-sale system.
Maintained cleanliness of tables and dining area for guest comfort.
Developed positive relationships with regular customers through friendly conversation.