Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anneisa Aleman

Anneisa Aleman

Irving,TX

Summary

Dynamic and results-driven Sales Associate with a proven track record at Pet Supplies Plus, excelling in customer service and teamwork. Recognized for enhancing store appeal and increasing sales through effective merchandise display and strong rapport with customers. Skilled in cash handling and problem-solving, consistently delivering exceptional shopping experiences.

Overview

4
4
years of professional experience

Work History

Sales Associate

Pet Supplies Plus
12.2023 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Collaborated with team members to achieve monthly sales targets.

Fountain Worker

Sonic Drive-in
03.2023 - 05.2023
  • Performed routine maintenance on equipment to ensure smooth operation and reduce downtime due to malfunctions.
  • Participated in regular staff meetings to discuss improvements in operations, resulting in streamlined processes and higher levels of customer satisfaction.
  • Supported team members during busy periods by stepping in to assist with various duties as needed.
  • Managed cash register transactions accurately, maintaining financial integrity within the establishment.
  • Adhered to safety protocols while operating machinery such as blenders or mixers, preventing accidents or equipment damage.
  • Implemented proper sanitation procedures to ensure compliance with health department regulations.
  • Stocked inventory regularly, minimizing shortages and optimizing product availability for customers.
  • Enhanced customer satisfaction by efficiently preparing and serving beverages, snacks, and ice cream products.
  • Maintained a clean and organized work environment for optimal efficiency and customer appeal.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Overnight Stocker

Walmart
08.2022 - 11.2022
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.

Retail Sales Associate

Goodwill Industries Of Houston
05.2022 - 08.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.

Cashier

Amigos United
11.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Correctional Officer

TDCJ
12.2020 - 05.2021
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.

Order Filler

Walmart DC
09.2020 - 10.2020
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Improved order accuracy by meticulously reviewing and verifying customer information before processing.
  • Collaborated with the shipping department to ensure prompt delivery of customer orders while minimizing delays.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Safely and securely loaded items to prevent damage during transport.

Education

Plainview High School
Plainview, TX
05.2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Money handling
  • Flexible schedule
  • Stocking and receiving
  • Cleaning techniques
  • Merchandise display

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Pet Supplies Plus
12.2023 - 07.2024

Fountain Worker

Sonic Drive-in
03.2023 - 05.2023

Overnight Stocker

Walmart
08.2022 - 11.2022

Retail Sales Associate

Goodwill Industries Of Houston
05.2022 - 08.2022

Cashier

Amigos United
11.2021 - 01.2022

Correctional Officer

TDCJ
12.2020 - 05.2021

Order Filler

Walmart DC
09.2020 - 10.2020

Plainview High School

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