Summary
Overview
Work History
Education
Skills
Timeline
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Anneliese Ford

Eagle,CO

Summary

Dynamic Patient Access Representative with a proven track record at Colorado Mountain Medical, showcasing exceptional patient registration and relationship-building skills. Excelled in maintaining perfect attendance and enhancing patient access services through effective communication and empathy. Expert in registration management and fostering positive patient experiences.

Overview

32
32
years of professional experience

Work History

Patient Access Representative

Colorado Mountain Medical
Eagle , CO
08.2023 - Current
  • Consistently maintain perfect attendance.
  • Demonstrate consistent punctuality.
  • Ensure timely opening of both Urgent Care and Main office facilities in Eagle.
  • Checked schedules and processed patient check-outs, ensuring accurate insurance verification and payment for visits.
  • I open batches for payment, and collect payments. I also help the other staff with their batches.
  • Maintains surfaces exceptionally clean throughout the day to prevent germ spread.
  • I am very friendly and try to make every patient feel welcome and comfortable.
  • I help my fellow employees with any questions or assistance they may need with workflow.
  • Apply HIPAA privacy and security regulations while handling patient information.
  • Guide patients through the completion of consent, and other required medical forms.
  • Verify patients' insurance and payment methods during admissions or check-in processes.
  • Actively participated in team meetings and training sessions.
  • Contribute to team meetings, sharing insights, and strategies for improving patient access services.
  • Manage check-in, check-out, and eligibility verification tasks at Castle Peak Adult Living Center each day.

Customer Service Representative

Bolle America Inc.
Denver, CO
09.1992 - 05.1994
  • Delivered exceptional customer support for a global, multimillion-dollar sunglass company.
  • Led operations in the returns department.
  • Administered invoicing and product exchanges across the United States.

Education

High School Diploma -

Battle Mountain High School
Avon, CO
04-1991

Skills

  • Registration management
  • Patient check-in
  • Patient registration
  • Friendly and outgoing
  • Strong empathy
  • Customer follow-up
  • Relationship building

Timeline

Patient Access Representative

Colorado Mountain Medical
08.2023 - Current

Customer Service Representative

Bolle America Inc.
09.1992 - 05.1994

High School Diploma -

Battle Mountain High School

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Anneliese Ford