Anneliese Hoffman
San Diego,CA
Summary
Dynamic professional with a proven track record in customer service and problem-solving skills, honed across roles from Sales Associate at Fred Meyer Jewelers to Human Resources Manager at En Fuego. Excelled in enhancing customer satisfaction and streamlining HR processes, demonstrating exceptional teamwork and collaboration. Achieved significant improvements in operational efficiency and customer retention.
Overview
2
2
years of professional experience
Work History
Sales Associate
Fred Meyer Jewelers
09.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Human Resources Manager
En Fuego
12.2022 - 12.2023
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Caregiver
The Springs Living
04.2022 - 02.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Cosmetology
The Salon Academy
Wilsonville, ORHigh School Diploma -
The Learners Choice Academy
Scripps Ranch07.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Fred Meyer Jewelers
09.2023 - 05.2024
Human Resources Manager
En Fuego
12.2022 - 12.2023
Caregiver
The Springs Living
04.2022 - 02.2023
Cosmetology
The Salon Academy
High School Diploma -
The Learners Choice Academy
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