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Pursuing full-time role in a new career path that leverages interpersonal skills, effective time management, and problem-solving expertise.

A Senior Customer Service Professional with 10+ years of experience specializing in continuous improvement, client relations, and cross-functional leadership. A proven track record of building strong client relationships and identifying opportunities to enhance the customer experience and improve satisfaction ratings. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Positive, upbeat associate brings more than 2 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

SUMMARY OF WORK EXPERIENCE I’ve covered an interesting spectrum of jobs from door to door sales, Customer Service to RF Engineer, PC repair technician and programmer to leading workshops on personal development, training and coaching. Dealing with both home and small business users. ACHIEVEMENTS AND PROUDEST MOMENTS Running my own business and making $200 in sales commission over my summer holiday in a door to door sale job, at the age of 14. Leading a project on repairing, constructing and programming a hydraulic robot arm to play Tic Tac Toe. Staring in a comedy show at the Edinburgh Fringe, alongside international stars. Creating freedom to do what I want in my life over the last 7 years. Being International, Vocational and Sports Chairperson in various local clubs Starting, running and organizing my own groups and meetings in the community. Getting married after almost 40 years of never being married. Helping my mother see the memorial for her cousin in South Africa, before she died. Creating a couple of community projects, that inspired the community to do more ! Lately training and helping others to create more mental freedom to allow them to create their dreams. Splat the rat Created Marriage in three months four times! Certificate of Apprecaition for four years at Sitel Army cadets + Breacon Becons trainings Cub scouts Rotaract – being President, sports chairperson Becoming an escalation manager due to my thorough and diligent customer service 14 years service in last two jobs in tough competitive customer service positions Six years QA, drop testing vibration and temperature testing understanding how systems are tested under worst case not best case conditions, computer repair, tech support, Software knowledge Problem spotter, solver and troubleshooter with great attention to detail and forward thinking! Vs people not Interpersonal skills I help train people in communication recreation Show how this meets your long term growth

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Friendly and efficient salsman devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding marijuana cultivation standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Talented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers and achieving individual sales goals. Expertly coordinates customer service teams and coordinates programs to enhance productivity.

Anne Marie Schara

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Customer Service Associate

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Customer Service Associate

Certificate of Completion -

Shift Supervisor

High School Diploma -

Hostess

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