Annemarie Mondulick
Milford
Summary
Experienced employee skilled in relationship building and team mentorship. Proven track record in improving service quality and operational efficiency, promoting a collaborative work environment to drive business success.
Overview
13
13
years of professional experience
Work History
Hairstylist
Blowdrysouthport
Westport, CT
09.2013 - Current
- Delivered exceptional hairstyling services, enhancing client satisfaction and loyalty.
- Mentored junior stylists, fostering skill development and teamwork within the salon.
- Implemented hair treatments, improving overall service offerings.
- Maintained up-to-date knowledge of industry trends, ensuring cutting-edge styling techniques were utilized.
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Resolved guest complaints about service or style.
Assistant Manager
Tasty Yolk
Bridgeport, CT
12.2020 - 03.2022
- Oversaw daily operations to enhance team efficiency and service quality.
- Trained and mentored junior staff on operational protocols and customer service.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, informing menu adjustments for improved profitability.
- Fostered a positive team environment through effective communication and conflict resolution strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Visual Merchandiser
H&M Hennes & Mauritz
Milford, CT
05.2018 - 06.2019
- Developed engaging visual displays to enhance customer experience and promote seasonal collections.
- Collaborated with store management to execute merchandising strategies aligned with brand standards.
- Analyzed sales data to optimize product placement and maximize inventory turnover.
- Trained and mentored junior team members on visual merchandising techniques and best practices.
- Executed visual directions from corporate while adapting to local market trends and customer preferences.
- Conducted regular store walk-throughs to ensure compliance with visual presentation standards.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store.
- Created interior displays to promote products in alignment with corporate sales objectives.
Sales Associate
CosmoProf
Orange, CT
04.2017 - 05.2018
- Delivered exceptional customer service by providing product knowledge and personalized recommendations.
- Managed inventory levels, ensuring accurate stock counts and timely restocking of merchandise.
- Trained new sales associates on company policies, procedures, and best practices in customer engagement.
- Executed promotional events and marketing initiatives to drive foot traffic and boost sales performance.
- Collaborated with management to implement process improvements that streamlined operations and increased efficiency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds.
- Handled direct payments, reconciled credit card receipts and prepared deposits.
Education
Hairdressing
Paul Mitchell The School
North Haven, CT03-2013
High School Diploma -
Bunnell High School
Stratford, CT06-2010
Skills
- Quick learner
- Detail-orientated
- Schedule management
- Relationship building and management
- Advanced communication skills
- Outstanding client retention
- Continuing education
- Sanitation practices
- Conflict resolution skills
- Customer service
Timeline
Assistant Manager
Tasty Yolk
12.2020 - 03.2022
Visual Merchandiser
H&M Hennes & Mauritz
05.2018 - 06.2019
Sales Associate
CosmoProf
04.2017 - 05.2018
Hairstylist
Blowdrysouthport
09.2013 - Current
Hairdressing
Paul Mitchell The School
High School Diploma -
Bunnell High School