Annette Coon

Sales, marketing, home parties, craft shows

Managed the Lifeline program including billing, customer care, installations, and reporting.

• Mentored junior staff, fostering professional development and promoting a culture of continuous improvement.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.