Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
CustomerServiceRepresentative
Annette De La Garza

Annette De La Garza

Mission,TX

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

11
11
years of professional experience

Work History

Cashier

Republic Parking System
09.2023 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

General Manager

Wingstop Restaurant
11.2013 - 10.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

High School Diploma -

Veterans Memorial
Mission, TX

Skills

  • Customer service
  • Customer assistance

Accomplishments

  • Completed manager training program.
  • Trained and mentored number employees.
  • Achieved number% of sales quote.
  • Promoted to Job Title after only timeframe for exceptional performance.
  • Documented and resolved Issue which led to Results.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Achieved Result by introducing Software for Type tasks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Collaborated with team of Number in the development of Project name.
  • Supervised team of Number staff members.
  • Achieved Result through effectively helping with Task.

Affiliations

  • Project Management Institute

Languages

English
Full Professional

Timeline

Cashier

Republic Parking System
09.2023 - 12.2024

General Manager

Wingstop Restaurant
11.2013 - 10.2022

High School Diploma -

Veterans Memorial
Annette De La Garza