Annette Fajardo
Riverside,CA
Summary
Certified Transaction Coordinator with six years of experience managing diverse real estate transactions. Meticulous, customer-focused professional with proven experience juggling multiple priorities and closing transactions smoothly, on-time and to customers' satisfaction. Dedicated to creative problem solving and relentlessly driving transactions forward.
Overview
16
16
years of professional experience
Work History
Office Administration/Transaction Coordinator
Impact Real Estate Services
Whittier, CA
01.2018 - Current
- Created and enforced an efficient office procedure to streamline the processes of retrieving pertinent data for real estate transactions and escrows
- Reviewed real estate contracts, created disclosure packets, reviewed and ordered reports
- Managed office expenses, appointments, supplies, mail and equipment
- Assisted with Quickbooks accounting for brokerage and processed payroll for agents and brokerage.
Pharmacy Grievance Coordinator
SCAN Health Plan
Long Beach, CA
10.2013 - 04.2016
- Managed and resolved Part D complaints concerning Benefits, Provider Network, Quality of Care, Billing and Claims
- Implemented a comprehensive grievance tracking tool for the Pharmacy Department to record, track and trend all Part D cases.
Pharmacy Relations Coordinator
SCAN Health Plan
Long Beach, CA
09.2009 - 10.2013
- Provided administrative support to the pharmacy department as a whole
- Composed reports to ensure compliance of pharmacy operations
- Supported the clinical pharmacists with oversight of Express Scripts, Inc
- Assisted with the testing of 01/01 benefits prior to the new year
- Trained Member Services on the pharmacy benefits for the new plan year.
Intake Coordinator
Biofusion
Torrance, CA
08.2008 - 09.2009
- Pharmacy technician intake coordinator
- Worked with doctor's office's, insurance companies and pharmacies to help facilitate intravenous infusions for patients
- Verified patients' health insurance, eligibility, benefits and obtained Prior Authorizations for Intravenous immunoglobulin (IVIG) infusions.
Prior Authorization Representative
WellPoint Next Rx
West Hills, CA
01.2008 - 07.2008
- Reviewed and approved prior authorization requests based on established pharmacy guidelines and contract criteria for commercial and Medicare part D plans.
Education
Associate of Arts - Business Administration
Riverside Community College
Riverside09-2025
Certificate - Real Estate
Licensed Real Estate Agent
Rosemead, CA11-2020
Pharmacy Technician Certification
American Career College
Los Angeles06-2015
Skills
- Microsoft Office
- Data Management
- Google Drive
- Google Calendar
- Time Management
- Record Keeping & Maintenance
Timeline
Office Administration/Transaction Coordinator
Impact Real Estate Services
01.2018 - Current
Pharmacy Grievance Coordinator
SCAN Health Plan
10.2013 - 04.2016
Pharmacy Relations Coordinator
SCAN Health Plan
09.2009 - 10.2013
Intake Coordinator
Biofusion
08.2008 - 09.2009
Prior Authorization Representative
WellPoint Next Rx
01.2008 - 07.2008
Associate of Arts - Business Administration
Riverside Community College
Certificate - Real Estate
Licensed Real Estate Agent
Pharmacy Technician Certification
American Career College
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