Summary
Overview
Work History
Education
Skills
Timeline
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Annette Gallagher

Hazelwood,MO

Summary

Dynamic Pharmacy Technician with proven expertise at Walgreen's Pharmacy in medication dispensing and insurance verification. Recognized for enhancing workflow efficiency and ensuring compliance with HIPAA regulations. Strong problem-solving skills and a commitment to patient confidentiality drive exceptional service and safety in fast-paced environments.

Overview

23
23
years of professional experience

Work History

Pharmacy Technician

Walgreen's Pharmacy
Florissant, MO
07.2020 - Current
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Maintained inventory levels of prescription and over-the-counter medications.
  • Ensured compliance with safety protocols and pharmacy regulations.
  • Utilized pharmacy management software for processing prescriptions efficiently.

Hospitality Worker

Marriott
St Louis, MO
08.2002 - Current
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.

Education

High School Diploma -

Normandy High School
Normandy MO

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Prescription filling
  • Insurance verification
  • HIPAA
  • Labeling accuracy
  • Pharmacy law compliance
  • Medicare and medicaid process
  • Labeling prescriptions
  • FDA and HIPAA compliance
  • Cash register operations
  • Insurance processing
  • Patient profile setup

Timeline

Pharmacy Technician

Walgreen's Pharmacy
07.2020 - Current

Hospitality Worker

Marriott
08.2002 - Current

High School Diploma -

Normandy High School