Annette (Lambert) Pede'
Chapin,SC
Summary
Results-driven sales leader with a history of surpassing sales targets and enhancing customer experiences in the homebuying sector. Expertise in CRM systems and fostering collaboration across departments to optimize operational alignment. Proven ability to mentor peers and implement best practices, promoting a culture of continuous improvement. Recognized for driving community readiness and improving sales performance through effective communication.
Overview
20
20
years of professional experience
Work History
New Home Advisor
Mungo Homes
01.2006 - Current
- Cultivated a high-performing sales team by consistently exceeding community sales objectives and sharing proven strategies to enhance overall performance.
- Experienced with high volume traffic, sales and backlog from actively selling in 3 communities at one time to working as a team in one of the top performing communities with total sales for 2024 totaling 127 and closing up to 86 that same year.
- Oversaw buyer expectations and resolved challenges at Mungo Homes, ensuring a streamlined sales and build process from contract to closing.
- Spearheaded and implemented "Breakfast Buddies" program to enhance peer support for new home advisors.
- Facilitated training sessions for sales agents, rovers, and assistants to enhance proficiency in IHMS, Lasso, Kova, and HubSpot systems..
- Instrumental in expanding broker engagement by organizing Realtor education events that increased awareness of Mungo Homes’ quality standards and long-term commitment to homeowners.
- Recognized opportunities for optimized operational alignment and cost awareness between sales production and purchasing teams.
- Advocated for clear communication between departments, improving operational alignment and protecting community margins.
- Served as CRM trainer for the Lasso system, helping advisors understand best practices for lead conversion and sales performance.
- Recognized for exemplary use of HubSpot CRM, modeling best practices in lead tracking, communication documentation, and activity logging.
Skills
- Broker relationships
- Sales coaching
- Customer experience
- Competitive Market Awareness
- Business Acumen
Sales leadership
- CRM Systems (Lasso & HubSpot)
- Cross-department collaboration
- Community strategy
- Problem solving
- Goal oriented
- Marketing strategy
Leadership Philosophy
I believe strong sales teams are built through mentorship, accountability, and sharing proven strategies that help each advisor succeed. With deep knowledge of Mungo Homes’ processes, products, and market position, I am committed to helping team members grow their skills, strengthen customer relationships, and achieve consistent sales success.
Timeline
New Home Advisor
Mungo Homes
01.2006 - Current