Annette Lynch
Oil City,PA
Summary
Adept at navigating healthcare systems and patient registration, I excelled at UPMC Northwest by ensuring HIPAA compliance and enhancing patient care quality. My ability to adapt swiftly and provide tailored customer service, coupled with proficiency in EMR, underscores my commitment to excellence in healthcare administration.
Overview
2
2
years of professional experience
Work History
Patient Access Representative
UPMC Northwest
06.2022 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Registered patients for Labs and Xrays
Education
High School Diploma -
Modesto Adventist Academy
Modesto06-1985
Skills
- Patient registration
- Healthcare systems navigation
- Strong empathy
- EMR
- registering for labs and xrays
Timeline
Patient Access Representative
UPMC Northwest
06.2022 - Current
High School Diploma -
Modesto Adventist Academy