Annette Palacios-Chairess
Rosenberg,TX
Summary
Qualified Sales Professional with strong background in outside sales account management. Successfully built and maintained client relationships, contributing to increased market penetration and revenue growth. Proven ability in negotiating contracts and delivering tailored solutions to meet client needs.
Overview
7
7
years of professional experience
Work History
Event Specialist
Houston Tents And Events
06.2025 - Current
- Coordinated event logistics to ensure seamless execution of client requirements.
- Assisted in setup and breakdown of event equipment, maintaining high safety standards.
- Collaborated with vendors to source materials and supplies for events.
- Supported marketing efforts by promoting upcoming events through social media channels.
- Engaged with clients to understand their needs and provide tailored event solutions.
- Resolved on-site challenges swiftly to maintain positive client experiences during events.
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Elevated guest satisfaction by addressing concerns promptly and professionally during events.
- Assessed overall event success continuously by tracking key performance indicators and utilizing data-driven insights for continuous improvement in planning and executing future events.
- Negotiated and worked with venues and vendors to carry out event objectives.
Account Manager
Bright Event Rentals
09.2024 - 06.2025
- Managed client accounts, ensuring satisfaction and timely service delivery.
- Developed strong relationships with clients, enhancing communication and retention efforts.
- Collaborated with sales teams to identify opportunities for account growth and improvement.
- Analyzed client needs, providing tailored solutions to meet business objectives.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Outside Sales Account Manager
Aztec Events And Tents
10.2019 - 09.2024
- Cultivated strong client relationships through regular communication and feedback sessions.
- Presented tailored solutions to meet diverse client needs and objectives.
- Developed comprehensive sales proposals that aligned with customer requirements.
- Conducted market research to identify new business opportunities and trends.
Education
Some College - Hotel and Restaurant Management
University of Houston
Houston, TXSkills
- Strategic prospecting
- Cold calling
- Competitive analysis
- Relationship cultivation
- Sales strategy implementation
Timeline
Event Specialist
Houston Tents And Events
06.2025 - Current
Account Manager
Bright Event Rentals
09.2024 - 06.2025
Outside Sales Account Manager
Aztec Events And Tents
10.2019 - 09.2024
Some College - Hotel and Restaurant Management
University of Houston