Warm, welcoming, results-driven and personable healthcare professional with over a decade of experience as a Medical Assistant. Proven expertise in medical office management, electronic medical records patient scheduling, and coordinating comprehensive patient care. Dedicated to going above and beyond to provide prompt and compassionate assistance, ensuring superior patient care while fostering lasting relationships.
Overview
32
32
years of professional experience
Work History
Medical Assistant
Tatum Ridge Internal Medicine
03.2013 - Current
Obtains patient medical history and vital signs, accurately recording data in EMR, and communicates patient concerns with physicians
Performs various tests such as vision, hearing, mental status, ABI, EKG, spirometry, and administers injectable medications and immunizations
Under physician approval, refills prescription orders and discusses testing results with patients
Assesses patient needs to determine appropriate further evaluation
Customer Service Associate
Marshalls The TJX Companies Inc.
11.2018 - 03.2020
Conducted sales duties in a busy clothing and home goods store, responsible for cleaning, stocking, and providing excellent customer service
Medical Assistant
Abrazo Parkway Medical
01.2012 - 03.2013
Took medical histories, recorded vital signs, and performed administrative and clinical tasks to promote patient health
Business Owner/Photographer
Elegant Images Photography
01.1994 - 01.2002
Managed and coordinated a photography business, starting it from the ground up
Created detailed itineraries for events throughout the day
Education
Medical Assistant - undefined
Sanford Brown College
01.2012
B.F.A. - Photography
Arizona State University
Tempe, AZ
Skills
Medical Office Management
Electronic Medical Record (EMR)
Patient Scheduling
Coordinating Patient Care
Patient Vital Signs Assessment
Medication Management, Administration
Medical Supply Management
Active Listening
Conflict Resolution
Attention to Detail
Written and Oral Communication
Leadership and Teamwork Skills
Customer Service Skills
Microsoft Office Proficiency
Accomplishments
Ambassadors Club, MDVIP, 2019-2023
Received multiple MDVIP nominations from 2019 to 2023, highlighting consistent excellence in healthcare and proven extraordinary customer service. Played a pivotal role in the collective effort to improve and enrich lives on a patient-by-patient basis.
Registered Nurse at Michigan Medicine-Ambulatory Care-Internal Medicine Specialty ClinicsRegistered Nurse at Michigan Medicine-Ambulatory Care-Internal Medicine Specialty Clinics
Program Compliance Auditor Manager at Department of Economic Security/Quality Support TeamProgram Compliance Auditor Manager at Department of Economic Security/Quality Support Team