Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Annette M. Garcia

Rio Grande City,TX

Summary

Hardworking and passionate job seeker with strong organizational and front desk skills. Eager to secure entry-level position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Thurmond Eye Associates
12.2021 - Current
  • Greet patients and visitors at front desk.
  • Schedule, coordinate and confirm appointments.
  • Verify insurances and referrals.
  • Manage high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collect on copays and balances.
  • Balance and deposit payments taken at the end of day and close out.
  • Handle sensitive patient information with confidentiality according to HIPPA regulations.
  • Complete data entry and scan in patients chart to keep records updated for easy retrieval.
  • Work on medical records.
  • Check in and out.

Front Desk Receptionist

Rodriguez Medical Clinic
06.2019 - 12.2021
  • Managed high-volume phone calls,
  • Supported administrative tasks such as scanning patient information , and document preparation for more efficient office workflow.
  • Expedited check-in and check-out procedures for patients.
  • Scheduled, coordinated and confirmed appointments.
  • Greeted guests guest and visitors.
  • Scheduled and worked on referrals promptly.
  • Obtained authorizations as needed.


Education

Certification - Office Specialist

South Texas College
Rio Grande City, TX
12-2017

Skills

  • Customer service
  • Time management
  • Proficient in delegating tasks
  • Listening skills
  • Proficient in EMR software
  • Experienced with Word and Excel

Languages

English
Spanish

Timeline

Front Desk Receptionist

Thurmond Eye Associates
12.2021 - Current

Front Desk Receptionist

Rodriguez Medical Clinic
06.2019 - 12.2021

Certification - Office Specialist

South Texas College

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