Overview
Work History
Education
Skills
Timeline
Generic

Anni Akter

Los Angeles,CA

Overview

6
6
years of professional experience

Work History

Manager

Shoishob
Chittagong, Bangladesh
01.2019 - 09.2022
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Sales Associate

Arong
Dhaka, Bangladesh
08.2016 - 12.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor Of Business Administration - Business Management

International American University
Los Angeles, CA

Higher School Certificate - Business

Shaheed Anwar Girls College
Dhaka, Bangladesh
07.2016

Secondary School Certificate - Business

Shaheed Police Smrity College
Los Angeles, CA
04.2014

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Timeline

Manager

Shoishob
01.2019 - 09.2022

Sales Associate

Arong
08.2016 - 12.2018

Bachelor Of Business Administration - Business Management

International American University

Higher School Certificate - Business

Shaheed Anwar Girls College

Secondary School Certificate - Business

Shaheed Police Smrity College
Anni Akter