Meticulous and proactive professional experienced in healthcare administration. Known for strong problem-solving skills and attention to detail, contributing to streamlined patient scheduling and effective communication within healthcare teams.
Overview
6
6
years of professional experience
Work History
Medical Office Assistant/ NH Gastroenterology
Trace Griffin
Wilmington
05.2022 - Current
Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
Managed patient scheduling and appointment confirmations for efficient office operations.
Assisted with electronic health record maintenance and documentation accuracy.
Assisted with referrals and prepared medical records for patients.
Communicated effectively with other healthcare staff members regarding patient care plans.
Followed HIPAA guidelines to ensure confidentiality of patient information.
CNA
Surgical Trauma ICU/ Neta Greenlief
Wilmington
11.2019 - 05.2022
Assisted in patient care and comfort within Surgical Trauma ICU environment.
Maintained a clean and safe patient environment according to hospital protocols.
Documented patient activities and observations accurately in electronic records.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Gastroenterology Technician Supervisor/Medical Office Administrator at United Healthcare, OptumGastroenterology Technician Supervisor/Medical Office Administrator at United Healthcare, Optum
Certified Medical Assistant, Gastroenterology at Crozer Chester Medical CenterCertified Medical Assistant, Gastroenterology at Crozer Chester Medical Center
Certified Medical Assistant /Assistant Office Manager/ Lead Medical Assistant / Receptionist at Advanced Cardiology Practice (St. Joseph's Regional Medical Center)Certified Medical Assistant /Assistant Office Manager/ Lead Medical Assistant / Receptionist at Advanced Cardiology Practice (St. Joseph's Regional Medical Center)