Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Annie Adame

Houston,TX

Summary

Dynamic sales associate with proven expertise excelling in customer service and visual merchandising. Adept at inventory and team collaboration, I consistently enhanced store & Wearhouse organization and product displays, driving customer engagement and satisfaction. Committed to quality control, Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

11
11
years of professional experience

Work History

Sales Associate

Party City
Houston, TX
10.2024 - 03.2025
  • Handled returns and exchanges according to company policies.
  • Customer interactions.
  • Answering customer inquiries regarding party goods.
  • Arrange merchandise on store shelves.
  • Assembling a product display.
  • Organizing stockroom inventory.
  • Maintaining store cleanliness.
  • Superior customer service abilities.
  • Attended weekly team meetings to review performance goals and objectives.
  • Answered incoming telephone calls to provide store, products and services information.
  • Used technology resources to assist customers in locating and selecting items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Handled customer complaints in a professional manner.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Inventory Dept/YCW

Southwest Key Program
Houston , TX
03.2016 - 03.2025
  • Inspected incoming shipments to ensure they meet quality standards before accepting delivery.
  • Assisted in resolving customer issues related to backorders or incorrect shipments.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Implemented quality control measures to uphold company standards.
  • Created reports on stock levels, cost analysis, and inventory adjustments.
  • Developed and implemented procedures to ensure accurate tracking of inventory levels.
  • Monitored stock movements to ensure accuracy of data in the system.
  • Provided guidance to staff regarding proper labeling procedures for outgoing orders.
  • Established policies for receiving goods from suppliers and recording them into the system.
  • Conducted regular physical counts of inventory items to verify accuracy of records.
  • Organized warehouse layout according to product categories and optimized space utilization.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Maintained records of stock levels, orders, sales, and deliveries.
  • Ensured compliance with safety regulations when handling hazardous materials.

O-Ring Inspector

Moss Seal Company
Houston, TX
03.2014 - 08.2015
  • Inspected all orders to be shipped
  • Perform routine equipment calibration, verification, and function checks
  • Organized and coordinated work so that services are rendered, reports and samples are submitted promptly
  • Reported any nonconforming parts to Quality Manager or Production Supervisor.
  • Inspected and repaired products to meet project expectations.
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Monitored production process to ensure quality control standards are met at all times.

Education

GED -

Ser Family Learning Center
Houston Tx
04-1995

Skills

  • Customer service
  • Sales techniques
  • Visual merchandising
  • Inventory management
  • Product knowledge
  • Store organization
  • Team collaboration
  • Communication skills
  • Quality control
  • Stock organization
  • Adaptable and flexible
  • Product merchandising
  • Professionalism
  • Team building
  • Shipment processing
  • Merchandising and display
  • Stock replenishment

References

  • Francisco Brito (Southwest Key Supervisor) (281) 269-5361
  • Luis Fernandez (Southwest Key Shift Leader) (832) 808 5138
  • James Thompson (Party City Manager) (281) 900-9418

Timeline

Sales Associate

Party City
10.2024 - 03.2025

Inventory Dept/YCW

Southwest Key Program
03.2016 - 03.2025

O-Ring Inspector

Moss Seal Company
03.2014 - 08.2015

GED -

Ser Family Learning Center
Annie Adame