Annie Banks
Albuquerque,NM
Summary
Proven leader and efficient problem-solver, adept in office administration and data entry, with a track record of enhancing team productivity by over 30% at Costco. Skilled in fostering client relationships and managing confidential information with integrity. Excels in streamlining processes for improved efficiency and accuracy in financial records.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Sealmaster
03.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
Supervisor
Costco
11.2017 - 07.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Supervisor
Starbucks
07.2021 - 02.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Gathered, organized and input information into digital database.
- Conducted regular reviews of operations and identified areas for improvement.
- Led major initiatives within the department that drove innovation or addressed critical business challenges.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
Associate of Applied Science - NURSING
Central New Mexico Community College
Albuquerque, NM04.2027
High School Diploma -
American School of Correspondence
Lansing, IL05.2018
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Intuit QuickBooks expert
- Bank Reconciliation
- Client Billing
- Payroll Administration
- Accounts receivable management
- Confidentiality and Integrity
- Invoice Processing
- Account Reconciliation
Timeline
Administrative Assistant
Sealmaster
03.2023 - Current
Supervisor
Starbucks
07.2021 - 02.2022
Supervisor
Costco
11.2017 - 07.2022
Associate of Applied Science - NURSING
Central New Mexico Community College
High School Diploma -
American School of Correspondence
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